Terms and conditions

Updated Sep 30, 2026

By placing an order on carrusel.net you accept these terms. Please read them carefully; if anything is unclear, message us on WhatsApp.

1.What this site is

carrusel.net is the online store of Carrusel C.A., with baby clothing and gear.

2.How an order works

Placing an order does not complete the purchase: the purchase is complete once you pay and we confirm it.

When you place the order, we hold your items for 24 hours so you can pay for them.

3.Prices and currency

Prices are in US dollars (USD).

The equivalent in bolívares is calculated at the rate of the day shown on the site. [Rate applied at the time of payment: to be confirmed].

4.How to pay

The payment details are not on the website: we send them to you on WhatsApp once we confirm your order.

Once you pay, send us the receipt in the same conversation. We confirm your payment and prepare the order.

5.Availability

We show up to 10 units per item. If something is not available when we confirm your order, we tell you and you can swap it for another item or get your money back.

6.Pickup and delivery

  • You can pick up your order at the store at no cost.
  • If you ask for delivery, we confirm the cost on WhatsApp before you pay. [Areas and timing to be defined].

7.Cancellation

If you do not pay within the holding time, the order is cancelled and the items become available again.

You can cancel before paying by messaging us on WhatsApp.

8.Returns and exchanges

They have their own page: Returns and exchanges.

9.Information on the site

We do our best to keep photos, colors and descriptions accurate. Colors may look different depending on your screen.

[Limit of liability: to be reviewed by a professional].

10.Governing law

[Jurisdiction and governing law to be defined with a professional].

See alsoHow to buyReturns and exchangesPrivacy policyContact

Questions? Write to ventas@carrusel.net.